Guidance throughout your entire AppSec journey

Start your journey

Fast-track your AppSec project quickly with technical integration and configuration support, product education tutorials, and security training.

Manage your systems

Keep critical systems running with technical help from Black Duck global support, account teams, and experts in our community network.

Optimize your deployment

Realize new benefits from your products with support from our expert services team, customer events, webinars, and the robust customer community.

Customer success stories: 4,000+ organizations trust Black Duck

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Collaboration throughout your entire AppSec journey

Whether you need to onboard new tools, keep systems running, or implement adoption strategies, the Black Duck team helps enable your success.

Achieve your goals

Work with the Black Duck success team to champion your strategy and business outcomes for the entirety of your AppSec journey.

Accelerate your time to value

Rely on the client services team to fast-track the implementation, onboarding, deployment, and skill mastery of your Black Duck tools for long-term success.

Keep your systems running

Count on the technical support team to maximize the availability of your investment with quick and effective responses to your technical inquiries and support cases.

What our customers say

Responsive vendor, drives us to success, understands our business very well.”

HEAD OF APPLICATION SECURITY

MANUFACTURING INDUSTRY

Top-notch, highly skilled staff.”

INFORMATION SECURITY OFFICER

FINANCIAL INDUSTRY

Customer Success AppSec Strategy

AppSec support beyond Black Duck tools

The Black Duck team can help you test your applications or assist with planning, building, and maturing customer-specific software security programs and initiatives.

Build and accelerate your security program with our program strategy and planning services. Assess your program’s current state and develop a comprehensive plan to reach your goals.

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Additional support resources

Datasheet

Premium and designated support

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Guide

Support guide

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